Coursera – Microsoft IT Support Specialist Professional Certificate 2025-6

Coursera – Microsoft IT Support Specialist Professional Certificate 2025-6 Downloadly IRSpace

Aug 16, 2025 - 07:34 Updated: Aug 17, 2025 - 20:11

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Coursera – Microsoft IT Support Specialist Professional Certificate 2025-6

Microsoft IT Support Specialist Professional Certificate, Learners who complete this program will receive a 50% discount voucher to take the MS-900 Certification Exam. Organizations rely on IT support professionals to drive the development and maintenance of various technological systems. Prepare for a new career in this high-demand field with professional training from Microsoft, one of the largest technology companies in the world. The role of an IT support professional includes handling computer systems, networks, and software applications. With 60% of Fortune 500 companies using Microsoft 365 to empower their workforce, developing IT support skills is essential in this field. 1 Through a mix of videos, assessments, and hands-on activities, you’ll develop a strong foundation in IT support fundamentals, networking, software, hardware and data backup, cybersecurity, Microsoft 365 ecosystem, and Troubleshooting Diagnostics. You’ll also have the option to learn how generative AI tools and techniques are used in IT Support. In each course, you’ll be able to consolidate what you have learned by completing a project that simulates real-world IT support specialist scenarios. You’ll also complete a final capstone project where you’ll work through the process of solving a fictional IT-related business problem as an IT support specialist.

What you’ll learn

Gain skills to succeed in Information technology systems analysis and maintenance.
Apply concepts such as Data Backup, Cloud Computing, and Mobile Device Management to practical IT scenarios.
Demonstrate a holistic understanding of IT support, combining hardware, software, networking, and security concepts in problem-solving.
Learn to adapt diagnostic skills to diverse IT issues within a practical business scenario.

Who this course is for

If you are interested in the field of Information Technology or just beginning to work in IT support related roles.
If you want to switch or start a career in the field of Information Technology (IT).
If you already work in IT support, earning a Microsoft IT Support Specialist certificate can help advance your career or help you address gaps in your knowledge, skills, and abilities.