Udemy – Customer Experience (CX) in Industry 4.0 2025-1

Apr 18, 2025 - 18:40

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Customer Experience (CX) in Industry 4.0, Welcome to the forefront of technological evolution in manufacturing and beyond – welcome to the ‘Customer Experience 4.0 – The Impact of Industry 4.0 on Customer Experience’ course! In an era marked by unprecedented advancements in digitalization, connectivity, and automation, Industry 4.0 represents a paradigm shift that is reshaping the way we conceive, design, and operate industrial systems. Industry 4.0, often referred to as the fourth industrial revolution, is characterized by the integration of smart technologies, data-driven decision-making, and the seamless interconnection of machines and processes. This course is designed to be your gateway into this transformative landscape, providing a comprehensive exploration of the principles, technologies, and applications that define Industry 4.0. Discover what Customer Experience (CX) and learn about the ‘Customer Life Cycle’ which has three stages: Discover and Shop; Buy and Install; Use and Service. Explore the roadmap of customer interactions with your brand or business

What you’ll learn

Discover what Customer Experience is
Explore the Customer Life Cycle
Discover what Industry 4.0 is
Explore the Industry 4.0 Environment
Discover the Impact of Industry 4.0 on Customer Experience
Discover the benefits of Industry 4.0 on Customer Experience
Learn how to build an Industry 4.0 Ready Customer Experience (CX) Road-map

Who this course is for

Anyone who is curious to learn about Customer Experience in Industry 4.0
Professionals who want to learn how Industry 4.0 is transforming the Customer Experience
Business Owners who want to learn how to create an future-proof customer experience

Specificatoin of Customer Experience (CX) in Industry 4.0

Publisher : Udemy
Teacher : CipherDev Labs™ , Ellisha Rajendran
Language : English
Level : All Levels
Number of Course : 117
Duration : 11 hours and 45 minutes

Content of Customer Experience (CX) in Industry 4.0

Customer Experience (CX) in Industry 4.0

Requirements

Curiosity to learn about the strategies to build a great customer experience for your business
Curiosity about the future trends in business and technology

Udemy – Customer Experience (CX) in Industry 4.0 2025-1