Udemy – Desktop IT Support Level 1 & 2 in real life (Troubleshooting 2024-4
Udemy – Desktop IT Support Level 1 & 2 in real life (Troubleshooting 2024-4

Desktop IT Support Level 1 & 2 in real life (Troubleshooting. This comprehensive course teaches you how to become a professional desktop support engineer. In this course, you will learn about common problems that users and customers face and how to best solve them. This course will take you from zero to professional level in desktop technical support and teach you the practical skills needed to solve real-world computer problems.
What you will learn:
- Data Backup: How to Recover Data from Broken Computers
- Database Security: Fixing the problem of the computer not being able to access the security database (a very common problem)
- Bitlocker: How to suspend Bitlocker and recover its code
- Storage change: Change tape library server and server hard disk
- Password recovery: Recover users’ passwords
- Restore User Profile: Restore users’ user profiles
- Joining a domain: Fixing the problem of not being able to join a domain
- Hardware replacement: Replacing a hard drive or backing up a broken laptop
- Network connection: Connect to a Cisco switch or router via console cable
- Memory Management: Replacing or Increasing RAM
- Monitor Problems: Troubleshooting Monitor Problems
- Docking Station Problems: Fixing Docking Station Problems
Who is this course suitable for?
- People who are interested in learning information technology
- People looking for a job in technical support
- Support Engineers
- People who work with remote desktops
- People working in technical support
- People looking for a job in the field of systems administration
Course details Desktop IT Support Level 1 & 2 in real life (Troubleshooting
- Publisher: Udemy
- Instructor: Tareq Tech
- Training level: Beginner to advanced
- Training duration: 9 hours and 34 minutes
Course syllabus in 2024/5
Prerequisites for the Desktop IT Support Level 1 & 2 in real life (Troubleshooting) course
- No Requirements at all, we start from Zero
Course images
Sample course video
Installation Guide
After Extract, view with your favorite player.
Subtitles: English
Quality: 720p
Download link
File(s) password: www.downloadly.ir
File size
4.09 GB