Udemy – ServiceNow IT Operations Management(ITOM) 2024-10

Udemy – ServiceNow IT Operations Management(ITOM) 2024-10 Downloadly IRSpace

Apr 18, 2025 - 13:25 Updated: Aug 17, 2025 - 17:17

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Udemy – ServiceNow IT Operations Management(ITOM) 2024-10

ServiceNow IT Operations Management (ITOM) course. This comprehensive training course, with an approximate duration of 20-25 hours, will help you fully understand all important aspects of IT Operations Management (ITOM) and gain hands-on experience with real scenarios. At first, the course starts with basic concepts and for 1-2 hours introduces ITOM, its importance and its place in IT service management. Then, 2-3 hours will be devoted to important modules such as Discovery and Service Mapping so that you learn how to identify and track assets and services in your IT environment.

Event Management and Operational Intelligence also take about 2-3 hours and focus on configuring alerts and using machine learning to detect anomalies in IT operations. Also, 1-2 hours will be devoted to Cloud Management, Orchestration and Automation techniques. At the end of the course, 1-2 hours will be devoted to best practices, case studies, and real-world applications. Optional labs or practice tests are also intended to reinforce hands-on learning.