Udemy – Master ITIL 4 Managing Professional Essentials (CDS & DPI) 2024-6

Udemy – Master ITIL 4 Managing Professional Essentials (CDS & DPI) 2024-6 Downloadly IRSpace

Apr 18, 2025 - 05:14 Updated: Apr 21, 2025 - 11:38

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Udemy – Master ITIL 4 Managing Professional Essentials (CDS & DPI) 2024-6

Master course ITIL 4 Managing Professional Essentials (CDS & DPI). This course is specifically designed for IT professionals looking to increase their understanding and expertise in ITIL 4 and achieve mastery of professional management level procedures. This comprehensive training program covers all the essential components and advanced practices of ITIL 4, providing participants with the knowledge and skills necessary to succeed in an IT service management career. At the end of this course, participants will be well prepared to earn the ITIL 4 Professional Management Certification and excel in their IT service management roles, driving value and innovation in their organization.

What you will learn in the Master ITIL 4 Managing Professional Essentials (CDS & DPI) course

Understanding the ITIL framework and its key concepts
Understanding the guiding principles of ITIL: focus on value, start where you are and progress incrementally with feedback
ITIL Specialist: Development, Delivery and Support (CDS)
ITIL Specialist: Driving Stakeholder Value (DSV)
ITIL Specialist: High Speed Information Technology (HVIT)
ITIL Specialist: Directing, Planning and Improving (DPI)
Explore advanced DPI concepts and integrate them into day-to-day operations
ITIL Leader: Digital Strategy and Information Technology (DITS)
Digital transformation leadership with key leadership qualities and techniques
and many other things

This course is suitable for people who

IT Service Managers: Looking to increase understanding and application of ITIL 4 practices.
Project Managers: Management of projects related to information technology and the goal is to improve service delivery and management.
Supervisors and leaders of IT teams: Leading IT teams and seeking to implement best practices in service management.
IT Consultants: Providing consulting services on IT service management and looking to increase their expertise in ITIL 4.
IT Professionals Seeking Certification: Seeking ITIL 4 Professional Management Certification.
Service Desk Managers: responsible for overseeing information technology support and incident management processes.
Business Process Owners: Involved in defining and improving IT service management processes.
IT Managers and CIOs: Oversee IT strategies and operations and desire to align IT services with business goals.
Change Managers: Focused on managing change in IT services and ensuring minimal disruption.
People transitioning into IT Service Management roles: New to the field and looking to gain a comprehensive understanding of ITIL 4.