Udemy – IT Service Management with ITIL 4 Foundation Course 2023-3

IT Service Management with ITIL 4 Foundation Course, This comprehensive training program covers the latest ITIL 4 framework, an industry-leading approach for agile and flexible IT service management. You’ll gain insights into the core concepts and principles of ITIL 4 and learn how to apply them within your organization. Real-world examples, scenarios, and case studies are used throughout the course to provide practical context and facilitate understanding. All levels of IT professionals, from entry-level to experienced IT service managers, should take the course.

Everything you require to enhance your IT service management procedures or get ready for the IT Service Management with ITIL 4 Foundation certification exam is covered in this UNOFFICIAL course. In this UNOFFICIAL course, you will learn about: Aligning business and IT through the ITIL 4 service value system, Understanding the interdependence of the four service management dimensions, Key ITIL 4 practices, such as change management, problem solving, and incident management, Implementing ITIL 4 in your organization and measuring its success

What you’ll learn

• Explaning ITIL 4, Service Value System, Guiding Principles, Continual Improvement and other components
• Understand ITIL 4, its components, and how they work together and separately.
• Explain the activities of practices like: Service Desk, Incident Management, Service Request…
• ITIL 4 Implementation in Your Organization
• Understand ITIL4 Foundation with the continuous improvement.
• Establish a Value Stream to Create a New Service

Who this course is for

• IT professionals
• IT project managers
• IT managers
• IT project or team members
• Network operators
• Business process analysts
• IT architects
• Systems integrators
• Help desk managers
• Managed service providers
• Application developers
• IT procurement specialists

Specificatoin of IT Service Management with ITIL 4 Foundation Course

• Publisher : Udemy
• Teacher : Samir Faraj
• Language : English
• Level : Beginner
• Number of Course : 94
• Duration : 6 hours and 11 minutes

Content on 2023-5

Requirements

• No programming experience required
• Open-minded IT professionals or individuals interested in IT service management
• Basic computer literacy and internet access
• Familiarity with IT terminology is helpful, but not required
• Desire to learn, collaborate, and improve IT service management skills

Pictures

Sample Clip

Installation Guide

Extract the files and watch with your favorite player

Subtitle : English

Quality: 720p

Download Links

Download Part 1 – 1 GB

Download Part 2 – 1 GB

Download Part 3 – 179 MB

File size

2.17 GB